Solutions
Payments & Banking Platform
Modernize your financial operations with a complete and secure payments platform. As indirect participants of the Pix arrangement and operating through Geru SCD, we offer the most innovative transaction methods to optimize your cash flow, reduce costs, and simplify reconciliation — all with the solidity of a regulated institution with the highest Central Bank rating.
Advanced Features for Your Operation
We integrate the most efficient payment tools on the market to make life easier for your customer and accelerate your receivables.
Pix QR Code & Pix Copy-and-Paste Collection
Offer Brazilians' preferred payment method. Dynamic QR Code generation reduces checkout friction and significantly increases conversion and payment rates.
Pix Disbursement 24/7
Release funds to your customers, partners or suppliers at any time of day, seven days a week.
Centralizing Account
Simplify your financial reconciliation with an account that centralizes all receipts for a clear view of your cash flow.
Automatic Pix
Coming SoonStay ahead with the upcoming Automatic Pix implementation. Enable scheduling of recurring payments simply and securely.
Geru SCD: Maximum Service Quality Rating from Brazil's Central Bank
Geru Sociedade de Crédito Direto is proud to present its performance in the Pix Service Quality Index (IQS), an official assessment conducted by the Central Bank of Brazil. The January 2026 data confirms our commitment to excellence, security, and efficiency.
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Availability
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Rating
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Complaint Index
Measures the number of complaints about Pix made by customers to the Central Bank. The "A" grade indicates an extremely low volume of complaints, which proves the high quality of service and the satisfaction of our customers.
Timeout Index
Measures the percentage of Pix transactions that were not completed due to exceeded processing time. The "A" grade means our operations are extremely fast and stable, with a negligible rate of failures due to slowness.
Service Availability Target Met
Evaluates whether the institution's Pix service was available to customers for the minimum time required by the Central Bank (generally 99.9% of the time). The result confirms our platform is robust and always available when you need it.
RDR Index
The acronym stands for "Rejected Refund Ratio" within the Special Refund Mechanism (MED) of Pix. The "A" grade demonstrates our maximum efficiency and compliance in the analysis and processing of refund requests, such as fraud cases.
Monthly Overall Rating Top Grade
Consolidated grade that the Central Bank assigns monthly to the institution, taking into account all quality indicators. The "A" grade is the maximum rating and summarizes the overall excellence of our Pix operation.
Resolution Index and Satisfaction Index
These indicators, which measure complaint resolution and customer satisfaction, were marked as "Not Applicable" for Geru in the period. This is because there was not a volume of complaints that required the application of these metrics, reinforcing the high quality and low incidence of issues in our services.